Gently rock the toner cartridge side to side five or six times to distribute the toner evenly inside the cartridge. Clean off these pieces with a soft, lint-free, dry cloth. While facing the drum and toner cartridge, on the right side of the drum you should see two small pieces of metal that look like staples aligned vertically and a metal rod protruding from the side. If the arrows are not properly aligned, this will cause pages to print with a black line. Verify that the green tab on the corona wire has been returned to the Home position (▲). If not, your printed pages may have a vertical stripe. The arrow on the tab must be aligned with the arrow on the drum unit. Once the drum surface is dry, clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.īe sure to return the green tab to the Home position (▲). Allow the alcohol to evaporate or dry off the drum surface completely before continuing.į. If physical damage (such as scratches, nicks, or gashes) is found on the surface of the drum, there is no need to continue cleaning since it won't resolve the issue. Isopropyl alcohol is flammable and should be kept away from fire or flame.
Use the white gear on the far left side to turn the roller and ensure you clean the entire drum surface. You can also use an alcohol swab, such as a medical alcohol pad or wipe, which can be found in a first aid kit. If toner scatters on hands or clothing, immediately wipe it off or wash it with cold water.ĭ. Clean the roller inside the drum unit by gently wiping the entire surface with a lint-free cloth or cotton swab lightly moistened with isopropyl alcohol (91% strength is preferred, but 70% - 75% strength alcohol is also acceptable). Push down the green lock lever and take the toner cartridge out of the drum unit. We recommend placing the drum and toner assembly on a piece of disposable paper in case you accidentally spill or scatter toner.Ĭ. Remove the drum unit and toner cartridge assembly. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges, or toner.ī. Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability. Each individual component is designed to work with the other to ensure quality and reliability. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations.
This issue is usually resolved by cleaning and/or replacing the drum unit.īrother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges.
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